Vacancies overview

Manager of Aftermarket/Consumables

Lely North America- Midwestern US Region or USA

Organizational context:  Responsible for the ‘How’ in the North American proposition Business Teams and Regions regarding spare parts and aftermarket products in the market and support, along with the “What and When” of the Spare Parts & Consumables proposition.  The ‘How’ refers to the ways of working, tooling/applications, compliance, and alignment of processes in the Business Teams and Regions regarding spare parts/aftermarket field support. The “What and When’ refers to the ways of working within Business Teams for the consumables.

Summary:

The Manager of Aftermarket/Consumables is responsible for leading the successful growth and sales of Lely North American aftermarket products and developing the consumables business through product positioning, educating, troubleshooting, training, marketing, and new product introduction. Supports the Business Teams to pursue the growth of Lely sales in the aftermarket and consumables sector in North America.  Key decision-making responsibilities of this role will require proper alignment with Lely International's aftermarket and consumables proposition and support teams, working closely with all Lely NA business development activities and channel partners, and being an active member of the Lely NA Commercial management team.  Responsible for ensuring a high level of end-user and Lely Center Dealer satisfaction.   Travel requirement to consist of 30-40% annually, domestic and/or international.  Preferred location in the Midwestern U.S. Region.

Essential Duties and Responsibilities

  • Responsible to develop, a comprehensive plan for consumables and aftermarket, including portfolio, Marketing, Sales, Organziational, Financial, Operatoinal, Logistics, Vendors to maximize the sustainable growth of spare parts and product sales.
  • Support and train the North American Business Teams, Milk Quality Specialists, and Lely Center Development team to maximize the sustainable growth of aftermarket products and sales to Lely customers.
  • Work closely with LNA Customer Service Desk, Supply Chain, and LI Business Team of Consumables and Spare Parts to keep up to date on the market requirements and opportunities and help identify opportunities that will help Lely NA & Lely Centers to grow in this market segment, including timely aftermarket price file updates.
  • Analyze AFS Field Intelligence statistics and work collaboratively with the Business and Regional Teams to determine business growth potential and opportunities for distribution development.
  • Understand and identify growth opportunities for the Lely Centers, properly positioning products in the market, and guiding efforts to extend market growth.
  • Educate, challenge, and develop staff members on the features and benefits of the Lely products and make recommendations for placing the products in sales and service offerings.
  • Understand market trends and needs to keep product portfolio updated and current to be competitive and relevant to the North America market being aware of differences between Canada and USA to approach differently.
  • Identify new product developments or suppliers within existing products (i.e., chemicals/udder care)
  • Nurture and manage relations with Lely International and with current and future suppliers.
  • Work with the Marketing Department to ensure the most effective approach to promote products.
  • Establish annual budgets and report financial results to exceed budget expectations
  • Utilize Lely Tableau, Lely Self-Service Support App, Infor M3, and other management platforms to analyze business performance and make decisions on product portfolio and market needs

 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience

Bachelor's Degree in Dairy Science, Agriculture, Chemical, or Business Management. Extensive experience in e-commerce,   e-learning, and/or servitization processes. 10+ years of experience in sales and/or a combination of relevant education and experience.

 

Key Skills and Abilities:

  • Credible leader, operating at the highest level and leading by example.
  • Strategic mindset able to develop product, vendor, and distribution concepts
  • Inspires a OneLely team culture with attributes to bridge teams across LNA business segments.
  • Purposeful motivator and trusted advisor offering support and knowledge to the Lely Center and Lely staff.
  • Ability to collaborate, be informative, flexible, approachable, and provide assistance when working with the public/customers, co-workers, and with a wide range of dairy professionals.
  • Effective verbal and written communicator, adapting communication style to the audience.
  • Team player who inspires a team culture and is solution-oriented.
  • Skilled at being focus-oriented, in planning, prioritization, and time management.
  • Ability to collaborate, be informative, flexible, approachable, and provide assistance when working with the public/customers, co-workers, and with a wide range of dairy professionals.

Application Procedure:

Complete standard online application for Manager of Aftermarket/Consumables on the link below, including submission of Cover Letter and Resume with an email address, telephone number, and address for both school and permanent residence.

                                               

Who We Are: Vision, Mission, and Core Values

Our Vision:  A sustainable, profitable, and enjoyable future in farming

Our Mission: We create innovative solutions that help our customers excel in sustainable milk production to feed the world.

Our Core Values: Lely has 5 core values.  Values that guide us in how we behave in dealing with others.  On the work floor among colleagues, interacting with our customers, at meetings with our business partners, when dealing with the press; independent of place and time we show our values through our actions.

  • Innovation: We change traditions by continuously seeking new ideas for positive change
  • Passion: We love what we do and are passionate to support our customers
  • Progress: We grow because our people are motivated to improve and move forward
  • Respect: Our focus is the well-being of people, animals, and the environment
  • Honesty: Being truthful and fair is essential in our way of working

 

Equal Opportunity Employer:

Lely provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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